Privacy Policy

FlowState Boxing & Fitness
Effective Date: 2/9/2025

Flowstate Boxing & Fitness we respect your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Contact details – name, email address, phone number.

• Booking and payment details – billing information processed securely through third-party providers (e.g., Wix, Stripe, Setmore).

• Health and fitness information – medical history, injuries, or other details provided during pre-screening to ensure safe participation.

• Website usage information – if you use our website, we may collect non-identifiable data such as cookies or analytics.

2. How We Use Your Information

We collect and use your personal information for purposes including:

• Managing bookings, payments, and memberships.

• Communicating with you about classes, programs, and updates.

• Ensuring your safety and tailoring training to your health and fitness needs.

• Meeting legal and regulatory requirements.

• Improving our services and website experience.

3. Disclosure of Information

We do not sell or rent your personal information. We may disclose it:

• To third-party service providers (e.g., Wix, Setmore, Stripe) who help us manage bookings, payments, or communication.

• Where required by law, or to protect health and safety.

4. Data Storage & Security

We take reasonable steps to protect your personal information against loss, misuse, or unauthorised access. While we use secure systems, please note that no online transmission or storage method is completely secure.

5. Access & Correction

You may request access to your personal information or ask for corrections if the information is inaccurate, out of date, or incomplete. Please contact us using the details below.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate information.

• Make a complaint if you believe we have breached your privacy.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

FlowState Boxing & Fitness
Email: savkouk@gmail.com
Phone: 0439 322 159